Shipping policy
Shipping Policy
At DUNERA, we work to deliver your performance socks safely and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
During holidays, promotions, or high-volume periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
United States:
7–15 business days
Europe:
8–18 business days
Delivery times may vary depending on destination, customs clearance, weather conditions, and other factors outside of DUNERA's control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please allow 24–72 hours for tracking information to update.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other fees required by local authorities.
Customers are responsible for any applicable customs charges.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
DUNERA is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Contact Us
If you have questions about your order, please contact:
Email: support@dunerarun.com