Terms of service

Terms of Service

Overview

Welcome to DUNERA. These Terms of Service govern your use of the DUNERA website and your purchase of products from us.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service.

1. About DUNERA

DUNERA creates performance socks designed for running, training, outdoor activities, and everyday movement.

We are committed to providing high-quality products and a smooth shopping experience for customers worldwide.

2. Website Use

By using this website, you agree to use it only for lawful purposes.

You may not:

  • Use this website for fraudulent activities

  • Attempt to interfere with website security or operation

  • Copy, reproduce, distribute, or misuse any website content without permission

DUNERA reserves the right to restrict access to users who violate these terms.

3. Products and Product Information

We make every effort to ensure that product descriptions, images, colors, sizes, and specifications are accurate.

However, slight differences may occur due to screen settings, lighting conditions, material characteristics, manufacturing processes, or product updates.

DUNERA reserves the right to modify product information, availability, or specifications at any time.

4. Orders and Payments

When placing an order with DUNERA, you agree to provide accurate and complete information, including your name, shipping address, and payment details.

All orders are subject to product availability and payment verification.

DUNERA reserves the right to refuse or cancel an order in cases including:

  • Incorrect product information or pricing errors

  • Product availability issues

  • Suspected fraudulent or unauthorized transactions

  • Other circumstances requiring order review

If an order is canceled after payment has been processed, a full refund will be issued.

5. Pricing and Currency

Product prices are displayed in the currency applicable to your market, including USD and EUR.

Currency availability may vary depending on your location.

Prices may change at any time. Any price changes will not affect orders that have already been confirmed.

6. Shipping and Delivery

Shipping information, estimated delivery times, and tracking details are provided in our Shipping Policy.

Delivery times may vary depending on destination, shipping method, customs procedures, weather conditions, and other factors outside of DUNERA's control.

Customers are responsible for providing accurate shipping information at checkout.

DUNERA is not responsible for delays or delivery issues caused by incorrect or incomplete customer information.

7. Customs Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by local authorities.

Customers are responsible for any applicable customs fees or taxes unless otherwise stated.

8. Returns and Refunds

Returns and refunds are handled according to our Return Policy.

To be eligible for a return, products must be unused, unworn, unwashed, and in their original condition.

For hygiene reasons, worn or washed socks cannot be accepted for return.

DUNERA does not currently offer direct exchanges. Customers who need a different size or product must return the original item and place a new order.

9. Intellectual Property

All content on this website, including but not limited to:

  • DUNERA trademarks and logos

  • Product images

  • Website designs

  • Text, graphics, and other materials

is owned by or licensed to DUNERA and protected by applicable intellectual property laws.

Any unauthorized use, reproduction, or distribution of our content is prohibited.

10. Limitation of Liability

DUNERA is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

To the maximum extent permitted by law, DUNERA's liability is limited to the amount paid for the products purchased from us.

11. Changes to These Terms

DUNERA reserves the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted means you accept the updated terms.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: support@dunerarun.com

DUNERA
Performance Socks for Every Move